Last Updated: 15/04/2026
Welcome to Valora Bangladesh LTD (“Valora”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://valorabd.net/.
By using our website, you agree to the terms of this Privacy Policy.
1. Who We Are
Valora Bangladesh LTD operates the website https://valorabd.net/, an eCommerce platform providing products and services to customers in Bangladesh and beyond.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely via third-party providers)
b. Non-Personal Information
- IP address
- Browser type
- Device information
- Pages visited and time spent
c. Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
An anonymized hash of your email address may be shared with the Gravatar service. You can review their privacy policy at https://automattic.com/privacy/.
3. How We Use Your Information
We use your information to:
- Process and deliver orders
- Communicate with you about your purchases
- Improve our website and services
- Prevent fraud and enhance security
- Send promotional emails (only if you opt in)
4. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website.
- Cookies store user preferences and login sessions
- Temporary cookies are used to check browser compatibility
- Login cookies may persist for up to two weeks if “Remember Me” is selected
- Comment-related cookies may be stored for up to one year
You can disable cookies through your browser settings, though this may affect site functionality.
5. Media Uploads
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS), as others may download and extract this data.
6. Embedded Content from Third-Party Websites
Articles or pages on this website may include embedded content (e.g., videos, images, or articles). These behave as if you visited the external website directly.
These third-party sites may:
- Collect data about you
- Use cookies
- Track your interaction
We are not responsible for their privacy practices.
7. How We Share Your Data
We do not sell your personal data. However, we may share your information with:
- Payment processors (for secure transactions)
- Delivery partners (to fulfill orders)
- IT and hosting service providers
- Legal authorities when required by law
If you request a password reset, your IP address may be included in the reset email.
8. Data Retention
- Comments and metadata are retained indefinitely
- User account information is stored as long as the account is active
- Order information is retained for legal, tax, and accounting purposes
9. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion of your data
- Withdraw consent for marketing communications
- Request a copy of your stored data
To exercise these rights, please contact us at: contact@valorabd.net
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute security.
11. Where Your Data Is Sent
Visitor comments may be checked through automated spam detection services. Some data may be processed outside Bangladesh through trusted third-party providers.
12. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
14. Contact Us
If you have any questions about this Privacy Policy, you can contact us:
- Email: contact@valorabd.net
- Phone: 01716880385
- Address: House-12/A, Road- 17, DIT Project, Marul Badda, Dhaka, PO : 1212